Support / Assistance
For questions, bug reports, purchase issues, privacy requests, or other support requests, contact:
Please include the platform, device model, operating-system version, app version, and a short description when relevant. Do not send passwords, payment-card details, tax information, or unnecessary identity documents.
Pour toute demande d'assistance, signalez la plateforme utilisée, le modèle de l'appareil, la version du système et la version du jeu. L'assistance est assurée par e-mail et n'est pas instantanée.
In-app purchases / Achats intégrés
HexMinefield 3D may offer an optional non-consumable Premium Pack. Purchases and restoration are handled by Google Play on Android and Apple StoreKit on iOS. The developer does not receive payment-card details.
If a purchase does not restore, use the Restore purchase control in the Premium screen while signed in to the same platform account. If the issue remains, contact support with the platform and approximate purchase date.
Advertising and consent / Publicité et consentement
The app includes Google Mobile Ads and Google's User Messaging Platform. Advertising availability varies by platform, build, region, Premium status, and consent state. Some releases may include the SDKs while keeping ad requests disabled.
When advertising is enabled, ads are intended only for non-Premium users and may include banners or rewarded ads. Privacy controls are explained on the Privacy Choices / Choix de confidentialité page.
Privacy / Confidentialité
Read the complete Privacy Policy / Politique de confidentialité for data categories, purposes, recipients, retention, and rights.